Frequently Asked Questions
When will the works begin?
Works began on Monday 11 January 2021 for 18 months, and will take place in phases to keep disruption to a minimum.
Which roads will be affected by the project?
The traffic management plan below shows the roads that will be affected, further updates will be shared on this website.
What will be the standard working days and hours?
Standard working hours are 08:00am to 16:30pm Monday to Friday, 08:00am to 13:00pm on Saturday. Noise will be minimised where possible. Occasionally out of hours and Sunday working may be required. However, this is only in exceptional circumstances.
Westminster City Council’s Service Provider, FM Conway, will also follow working practices that are safe and efficient and in line with COVID-19 guidelines.
Will there be any footway closures?
There may be footway diversions, but pedestrian access to all businesses and buildings will always be maintained.
How will the scheme impact on car parking?
Some parking spaces will be suspended during the construction works. More details can be found in the leaflet, and we will post regular updates regarding impacts on our website. You can also sign up for updates via this link http://eepurl.com/hlX7Uj.
How will the scheme impact on vehicle access - Will there be any road closures?
There will be road closures in phases, we will update residents and businesses via email and by using street signage.
How will the scheme impact emergency vehicle access?
We work closely with the emergency services to ensure they are not affected. Pedestrian access to all properties will always be maintained.
How will this scheme affect my property?
If your property is within the works area, the basement/vault to your property is a separate structure from the public highway and keeping it in a watertight condition is the responsibility of the owner/freeholder.
If the vault / basement has not been properly damp proofed and or tanked it is not secure from water ingress. Please be advised that neither the Service Provider nor Westminster City Council will be responsible for any damage resulting from water ingress in such circumstances.
Who is managing and running this project?
The Green Spine is part of the Church Street regeneration programme. It is being delivered by Westminster City Council’s contractors FM Conway and WSP.
How can I keep updated with the scheme?
Please subscribe to our fortnightly email updates. Subscribe via this link http://eepurl.com/hlX7Uj.
If you have further questions, please email us at GreenSpine@wsp.com
How can I report an issue to the council?
If you notice something that you would like to report, that isn’t related to the Green Spine (for example you have an issue with waste collection), please use the council’s Report It Tool - www.westminster.gov.uk/report-it