We recently began our ‘Community Thursdays’ programme, with staff from across the various housing teams, at all levels are visiting our estates across the city every Thursday afternoon from 3pm to 4.30pm. We will be knocking on residents doors to have a chat with residents about issues that matter to them. This is so we can provide support and assistance on issues specific to your home, block, or estate.
These visits are part of our refreshed housing service for residents. The Housing team’s recent restructure has provided an opportunity to deliver a more visible frontline service, with staff proactively engaging with residents, resident groups, and councillors on their patch. We aim to provide a transparent service, that residents can rely upon whilst also reviewing internal processes, communications, and use of technology.
We are aiming to visit every property, but this may not always be possible. If you would like to request a visit from our staff when we are due to visit any of the estates below, please contact communitythursdays@westminster.gov.uk.
8 June 2023 - 3-4.40pm
Church St sites 1-4, Fisherton Estate, Alpha and Earl House
20 July 2023 - 3-4.40pm
Lisson Green